UARCH objects are produced individually rather than held as finished inventory. Production begins following order confirmation. Please allow approximately 12–16 business days for your object to be generated, finished, inspected, and prepared for dispatch. Production time and transit time are separate. Delivery estimates begin once the order has been dispatched.

Standard shipping is complimentary. Once your order has been dispatched, tracking information will be sent to the email address associated with the order. Delivery times vary by destination and are estimates only. Customs processing, carrier delays, weather, and other circumstances outside our control may affect transit time.

Express shipping is available for an additional charge where supported by the destination. Available services, rates, and estimated transit times are displayed at checkout. Selecting express shipping affects transit time only. It does not shorten the 12–16 business day production period unless expressly stated otherwise.

International orders are shipped DAP — Delivered at Place. UARCH does not prepay import duties, customs charges, brokerage fees, or destination taxes. These charges, where applicable, are assessed by the destination country and are the responsibility of the recipient. The amount of these charges varies by destination and is not controlled by UARCH. A shipment may be held by the carrier or customs authority until applicable charges are paid.

Please provide a complete and accurate shipping address at checkout. If you notice an error, contact us as soon as possible. Once an order has been dispatched, we cannot guarantee that its destination can be changed. If a shipment is returned to UARCH because it was refused, left unclaimed, an incorrect address was supplied, or applicable import charges were not paid, any costs incurred in returning or reshipping the object may be charged to the customer to the extent permitted by applicable law.

Production and delivery periods are estimates based on normal operating conditions. If a delay materially affects your order, we will contact you using the information supplied at checkout. Nothing in this policy limits cancellation or other rights available to you under applicable consumer protection law where an order is not delivered within a legally required period.